Header - Shop and Learn

GUIDELINES

  • Global Header always occupies full width of any screen.
  • Shop landing page is the home page by default. Menu show with “Shop” selected.
  • On hover over “Shop”, the “Wireless” menu flies out automatically.
  • “Learn” menu doesn’t have a menu and therefore opens on click.
  • Body Copy
    Default state: Clearview Book 12px
    Active state: Clearview Bold 12px
  • H4 - Clearview Book 18px
    Default: #FFF 80% opacity
    Active and Hover: #FFF 100% opacity
  • Text: Clearview Book 12px.
    Icon: 20px total size.

    Default state: #FFF 100% opacity
    Hover state: #FFF 80% opacity

SUPPORT MENU

Contextual Navigation

WIRELESS MENU

GUIDELINES

Promotional Banner
Fixed size of 220 x 360px
Always place CTA

Title
Omnes Regular 24px
Max. of 36 characters
(2 lines of text)

Promo Tagline
Omnes Regular Italic 16px
Max. of 52 characters
(2 line of text)

Thumbnail container
220 x 170 px
Image with transparent background
Visual composition with a maximum of 3 elements

Call-to-action
Always use large CTA buttons (40px)
It can either be a primary action button or a buy action button.

  • To avoid a rough transition between menus, there’s an ease and fade in animation between menu heights.
  • Body Copy
    Clearview Bold 12px
    Maximum of 65 characters, 3 lines of text, in a 140px width text box.
    Defaut state: #666
    Hover state: #0091D9
    Active state: #0574ac
  • Body Copy
    Clearview Book 12px, 35px line-height.
    Maximum of 12 items per column, 140px width text box.
    Defaut state: #666
    Hover state: #0091D9
    Active state: #0574ac
  • Clearview Book 16px. Text is centered to bar. Variable number os items in menu.
    Padding adjust up until a minimum of 20px.
    Defaut state: #666
    Hover state: #0091D9
    Active state: #0574ac + underline of same color (fixed height of 2px and variable width according to word)

APPS MENU

APPS MENU - TOOLTIPS

INTERNET, PHONE & TV MENU

HOSTING AND TECH MENU

BUNDLES & OFFERS MENU

BREADCRUMBS

GUIDELINES

  • Clearview Book 16px. Text is centered to bar.
    Default: #666
    Active: #0574ac
    Always provide level 2 section of the contextual nav.
    On hover over Wireless, the menu flies out automatically.
    (View Breadcrumbs SPEC TEC for details on charaters.)
  • Body Copy Clearview Book 12px
    Last item (not clickable): #444
    Defaut: #666
    Hover: #444 + borderline 1px stroke and 3px padding

Breadcrumbs should only show items after the second hierarchy level (Global nav. and SBO header items not included).


(View Breadcrumbs SPEC TEC for details on charaters.)


SCROLL

Natural Language Form

1.

GUIDELINES

  • Natural Language Form only:
    Omnes Regular 24pt.
    Up to a maximum of 3 input fields.
    Maximum of 80 characters, 1 line of text, in a 800px width text box.

2.

GUIDELINES

  • Natural Language Form + other content:
    Down-scale o Clearview Book 14pt.
    Up to maximum of 3 input fields.
    Maximum of 85 characters, 2 lines of text, in a 300’x width text box.

General Guidelines

Look closer

GUIDELINES

  • Content alignment should always consider 20px grid. Content is always left justified. Between stacks of content always consider 20px padding.
  • First stack of information should always be related to the current page - product or service title.
  • Variable width up until a maximum of 300px. Consider downscaling modules for the text styles.
  • According to the widest CTA button (Add to Cart) content has a maximum width of 770px
  • Apply any type CTA button according to context and content.

MODULE 1
MODULE 2

From 1 to 54 characters

Omnes Regular 24pt

Maximum of 54 characters, 2 lines of text, in a 300px width text box. Break line when appropriate.

More than 54 characters

Clearview Book 18pt.

Maximum of 68 characters, 2 lines of text, in a 300px width text box. Break line when appropriate.

MODULE 3
MODULE 4

More than 68 characters

Clearview Book 14pt.

Maximum of 132 characters, 3 lines of text, in a 300px width text box.

Break line when appropriate.

Up to 157 characters max.

Clearview Book 12pt.

Maximum of 157 characters, 3 lines of text, in a 300px width text box.

Break line when appropriate.


TRUNCATION

More than 157 characters

Clearview Book 12pt.

Truncate text with shade and beware that this text is always hidden. Not problematic if current page displays full title.

Vertical Navigation

Desktop

SCREEN LARGER THAN 980PX
vertical navigation

GUIDELINES

  • Appears at first glance centerer with first page banner (aprox. 700px).
  • 40px distance between itself and site’s content area.
  • Placed on the left side of the screen.
  • Box width grows according to content up until max. width of 188px.

SCREEN SMALLER THAN 980PX
vertical navigation

GUIDELINES

  • Use of the simplified vertical navigation.
  • 40px distance between itself and site’s content area.
  • Placed on the left side of the screen.
  • Menu width grows according to content up until max. width of 188px.

Devices

vertical navigation
vertical navigation

GUIDELINES

  • Vertical nav menu on tablets is the same as in desktop version.
  • Simplified version of vertical nav.
  • There’s no hover state on tablets and mobile.
  • Back to top appears only on the bottom of the page.
  • On mobile devices, vertical navigation does NOT exist.
See simplified Vertical Navigation element
vertical navigation
vertical navigation

Tabs

Tabs with illustrations

A - 6 COLUMNS

GUIDELINES

  • First tab is always opened by default.
  • Tabs don’t have a close option.
  • Maximum of 6 columns when, with 140px width each, tabs have icons. Columns can be combined.
  • Tabs background should be #FFF.

  • Promo header 4, maximum of 22 characters with 2 lines of text. Break line when appropriate.
  • 70 px Icon, vertically center aligned to a 140 px colum.

B1 - COMBINATIONS IN 6 COLUMNS

GUIDELINES

  • Header should have a maximum of 52 characters, 2 line of text in a 300px width text box. Break line when appropriate.

B2 - COMBINATIONS IN 6 COLUMNS

GUIDELINES

  • Header should have a maximum of 84 characters, 2 line of text in a 460px width text box. Break line when appropriate.

C - 4 COLUMNS

GUIDELINES

  • Header should have a maximum of 38 characters, 2 line of text in a 220px width text box. Break line when appropriate.

D - 2 COLUMNS

GUIDELINES

  • Header should have a maximum of 84 characters, 2 line of text in a 460px width text box. Break line when appropriate.

E1 - ALIGNMENT

GUIDELINES

  • General alignment should be centered.
  • The tab alignment should be centered in the column as well as the text box.

E2 - ALIGNMENT

E3 - ALIGNMENT

GUIDELINES

  • Column width is mantained and centered to the screen. Padding between columns is fixed - 20px.

F1 - HOVER

GUIDELINES

  • Text and icon in hover blue (#0091DA).

F2 - ACTIVE

GUIDELINES

  • Background of active tabs must have #F2F2F2 color.
  • Any link regarding the tab's subject should be included inside the tab content area.

Simplified Tabs

GUIDELINES

  • Keep 40px padding until tabs don’t fit. Then down-scale the padding 10px successively.

Labels

1. Field Set

A. WITH TITLE
Title
EXAMPLES:
Contact Information

B. WITHOUT TITLE

GUIDELINES

  • If the element appears along with other elements that either depend on each other or belong to the same group, their labels should be Clearview Book 12pt. These elements should be included on a Field Set. The field Set might or not have a Title associated, which style depends on the hierarchy meant to be established and the aproved text styles.

2. No Field Set

A - ISOLATED ITEM
EXAMPLES:

B - MORE THAN ONE ELEMENT

GUIDELINES

  • If the element appears independently or with other elements that are independent from each other, the label should be Clearview Bold 12pt.

Forms

Organization

GUIDELINES

  • User activated inline help: This system allows users to access help text only when they want and need it. To reveal the text the user needs to click on a trigger which is represented by an icon.
  • Length: Help text should be short and easy to read, so it’s not advisable to exceed 100 words, as it gets to much information for users to handle.
  • Tooltips: Should only appear to explain the user why a particular information is needed, when unfamiliar data is asked or to assure that users’ info is secured.
  • Iconography: Tooltip icon should be placed next to the field label and not the input field. Upon click, the tooltip should appear above its icon. This will prevent shifting content and leave users disoriented.

  • Help text: Avoid the idea of an instruction manual using help text next to fields sparingly. Use help text only when unfamiliar data is asked of users. Make it short and easy to read.
  • Accessibility: Tooltips can be activated on click or using the TAB key and closed by clicking outside the box or pressing the down key on the keyboard.
  • The forms should be grouped when necessary to organised information from the same “category”.
  • Each category should be divided by a line with 50px of padding between the top item and the bottom item. If it’s section title, use 70px from divider to baseline.
  • When necessary use information icon which will trigger tooltips.

  • When needed, radio buttons and checkboxes can be stacked into columns, as long as they respect the Style Guide for Grid System.
  • Call-to-Action button must be left justified with the form, highlighting a clear path to completion.
  • Call-to-Action button should be active only when all required fields are filled.

Validation & Feedback

GUIDELINES

  • In some cases it’s useful for users to have suggestions of valid information to input on the fields. These suggestions would appear as users are typing the first words.

Valid

  • Happens when users insert valid information. This message is momentary and lasts 2 seconds. No copy message required, the positive feedback is implicit.

Warning

  • Appears after users pass by an important field without filling it. This box pushes the conten down. This can also happen in cases when users don’t insert the a valid answer - incorrect email structure for example.

Specific error

  • “Specific” error messages refer to at least 2 errors that occurs in specific input fields. Appears after users click the primary action button on the form. This is a backend validation message. This box pushes the content down the page. Alignment depends of available screen real-estate.

Generic error

  • When filling a form if more than 3 fields have an error than it’s considered generic. Those error messages are displayed in a single column next to the fields in order to avoid obstruct the legibility of the form. This makes the layout less aggressive.

1 Column Format

SINGLE STEP FORM

GUIDELINES

  • Has title;
  • May or may not have secondary information;
  • Does not have a section information;
  • Fields are stacked with labels left justified;
  • Validation is either inline or to the right of the form, depending on error type;
  • Action button is left justified followed by “Cancel” or “Quit Action”

MULTI STEP FORM

GUIDELINES

  • Has title;
  • Has section information;
  • Validation is either inline or to the right of the form, depending on error type;
  • Action button is right justified with “Cancel”/“Quick” or “Back” to the left.
  • In Multistep flow with Terms and Conditions:

  • Has title;
  • May or may not have section information;
  • Fields are stacked with labels left justified;

  • Validation should be inline and not dependent upon a column being free for validation messages;
  • Action button is right justified with “Back”/“Cancel” to the left;
  • T&Cs should open in a new page;
  • T&Cs should not be part of a step-tracker;
  • No generic “Back” button on T&Cs page - you’ve already exited the flow, reviewed selections and summary and passes the point of editing content.

Keyboard Access

Configurator

On each product details page, there is a configurator that allows the user to select the options they want and directly add that product to their cart. This configurator can be combined into the sticky tab menu and open again as a dropdown once the user has scrolled the sticky tab menu into position.

Product Details

Quick Catalogue

Pagination Alignment

GUIDELINES

  • Pagination is always placed at the bottom of the page and Always aligned to the center of the content that has the listing. When centering the UI, it should always be considered all the elements exposed.
  • Views per page always on top of the page.
  • If users customize the display to view all items, respect that preference.

  • When transitioning "grid view" to "list view" maintain same page, same views per page, and same products beeing displayed.
  • Always aligned to the center of the content that has the listing. When centering the UI, it should always be considered all the elements exposed.

Alignment Views per Page

GUIDELINES

  • Preferably aligned on top of content and to the right side of the page.

Pagination on Tables

UI Patterns > Global Header > Live Demo